This policy explains how Flex Labs ("we", "us") collects and uses your information when you contact us or submit a form through our website or advertising, including LinkedIn lead forms.
Information we collect
When you submit a form or enquiry, we may collect: your name, work email, phone number, company name, job title, and any details you provide in your message (for example, the process you'd like to automate). If you interact with our website, we may also collect basic analytics data such as pages visited.
How we use your information
- To respond to your enquiry and arrange your AI Opportunity Diagnostic.
- To deliver the service you request.
- To follow up about relevant Flex Labs services.
- To improve our services and marketing.
Legal basis
We process your information based on your consent (given when you submit a form) and our legitimate interest in responding to enquiries and running our business. You can withdraw consent at any time.
Sharing
We do not sell your information. We share it only with trusted service providers who help us operate, such as advertising platforms (e.g. LinkedIn), email and CRM tools, and payment providers. These parties process data on our behalf.
Data retention
We keep your information only as long as needed to respond to you and provide our services, and as required for legal or accounting purposes.
Security
We take reasonable technical and organisational measures to protect your information.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. To do so, contact us using the details below.
International transfers
Your information may be processed outside your country by our service providers. We take steps to ensure it is handled appropriately.
Contact
Changes
We may update this policy. The latest version will always be posted on this page.